HubCascad is a mobile application that allows users to:
post local listings (services, items, requests for help),
connect with other members via messaging,
explore posts around their location,
build a local support community.
By using HubCascad, you fully and unconditionally accept these Terms of Use.
2. Registration and User Account
Access to certain features requires creating an account.
You must provide accurate, up-to-date, and complete information.
Each user is responsible for the use of their own account.
Your username, photo, and description must comply with community guidelines.
🔞 Minimum age required: 15 years old
3. Expected Behavior
The user agrees to:
respect other members of the community,
not post any violent, hateful, sexual, misleading, or illegal content,
not harass, insult, or intimidate other users,
use the platform for honest and non-commercial purposes (except declared services),
respect the privacy of other members.
4. Publications and Content
Users can post:
service offers,
requests for help,
items for sale or donation,
community messages.
🖼️ Publications must be:
truthful,
respectful,
clearly localized,
accompanied by a proper description and, if possible, a photo.
The HubCascad team reserves the right to delete any publication that does not comply with these rules.
5. Messaging
The integrated messaging feature allows users to communicate privately.
It must not be used to:
send spam or unsolicited advertisements,
issue threats or insults,
exchange illegal or inappropriate content.
⚠️ Any abuse may result in immediate account suspension.
6. Location
HubCascad uses your location to offer localized content.
You can manually set your area.
The visible listings depend on your zone (neighborhood, city, region).
You can disable or modify your location at any time.
7. Respect for Human Life and In-Person Meetings
All interactions between members must be respectful, caring, and safe.
For real-life meetings, we recommend public places and daytime hours.
Users should report any abusive behavior.
HubCascad may suspend or ban any account reported for inappropriate behavior.
8. Responsibilities
The user is solely responsible for their posts and actions on the platform.
HubCascad does not guarantee the truthfulness of user content but may intervene in case of abuse or reports.
In case of disputes between users, HubCascad may cooperate with authorities if necessary.
9. Suspension and Deletion
HubCascad may suspend or delete an account in the event of:
violation of the Terms of Use,
repeated reports,
inappropriate content,
identity theft.
10. Changes
HubCascad reserves the right to modify these Terms of Use at any time.
In case of major changes, users will be notified via the app.
2. Privacy Policy
1. Introduction
HubCascad places great importance on protecting your privacy. This privacy policy outlines the types of data we collect, how we use it, under what conditions we may share it, and your rights regarding your personal data.
2. Data Collected
We collect the following types of data:
Personal information: first name, last name, email address, phone number, profile photo.
Location data: city, neighborhood, geolocation (if authorized).
User-generated content: posts, comments, photos, help requests, private messages.
We do not share your personal data with third parties without your consent, except in the following cases:
Legal or judicial obligations.
Technical providers (hosting, database, analytics services), strictly for app operation.
If you post public content, it may be visible to all users.
5. Advertising and Personal Data
By accepting this policy, you agree that some of your data may be used for advertising purposes.
This includes:
Your approximate location,
Your interactions with posts,
Your apparent interests or categories viewed.
This allows HubCascad to offer you sponsored content tailored to your profile.
6. Data Retention
Your data is retained as long as your account is active, then archived or deleted after 2 years of inactivity (unless a legal obligation requires longer retention).
7. Data Security
HubCascad implements technical and organizational measures to protect your data from unauthorized access, loss, or modification.
8. Your Rights
In accordance with applicable laws, you have the following rights:
We reserve the right to modify this policy at any time. In case of significant changes, you will be notified via the app.
10. Contact
For any questions regarding this policy, contact us at:
📧 [email protected]
3. Personal Data Protection Policy
1. Commitment to Privacy
HubCascad is committed to protecting the privacy of its users.
All collected data is handled confidentially, securely, and in compliance with applicable laws,
including the General Data Protection Regulation (GDPR) for users within the European Union,
or other local regulations elsewhere.
2. Types of Data Collected
Personal data collected includes:
- Registration information: name, first name, phone number, email.
- Shared content: posts, photos, comments, messages.
- Geolocation data: with the user's explicit permission.
- Technical data: device model, language, OS, date/time of connection.
- Usage statistics: frequency of use, interactions, posts viewed.
3. Legal Basis for Processing
Data processing is based on:
- Explicit consent (e.g., for advertising or geolocation),
- Contractual necessity (access to certain features),
- Legal obligations (fraud prevention, moderation...),
- Legitimate interest in improving service quality.
4. Purposes of Data Processing
Collected data is used to:
- Ensure proper functioning of the app,
- Offer localized and personalized content,
- Enhance user experience,
- Moderate content and ensure safe exchanges,
- Provide targeted advertising (if authorized by the user),
- Detect suspicious or abusive behavior.
5. Data Security
Data is stored on secure servers.
Technical and organizational measures are implemented to:
Protect against unauthorized access,
Prevent data loss, alteration, or leakage,
Ensure the integrity of personal information.
Sensitive data (e.g., passwords) is encrypted.
6. User Access and Control
Users have the right to:
Access their personal data,
Request modification or deletion of their information,
Withdraw consent at any time,
Limit certain uses (e.g., disable location or targeted ads),
Export their data upon request.
A “Privacy” section is available in the app’s settings.
7. Data Retention
Data is stored:
- As long as the account is active,
- Or up to 6 months after account deletion,
- Unless a longer retention period is required by law.
HubCascad may access your location only if you allow it, in order to provide services and posts near you.
You can:
Enable/disable location in your phone or app settings,
Manually set your neighborhood if you don’t want to share your exact location.
4. Meeting Rules & Respect for Human Dignity
1. Mutual Respect and Kindness
HubCascad is a platform built on trust and local mutual aid.
Every user agrees to adopt respectful, dignified, and responsible behavior toward all other members,
regardless of their origin, beliefs, identity, or social situation.
🔹 Hate speech, discrimination, humiliation, or violence will not be tolerated.
🔹 Aggression, intimidation, or manipulation attempts are strictly prohibited.
2. Physical Meetings: Safety First
When two users decide to meet following a post or a request for help, the following rules apply:
- Prefer public places, during the day, and inform someone close if necessary.
- Never share sensitive information (exact address, private codes, bank data).
- Verify the user’s profile before meeting: photo, posts, reputation.
- Use the app’s internal messaging system to keep a record in case of conflict.
🚨 If you feel unsafe, threatened, or notice inappropriate behavior, use the “Report” feature available on each profile or message.
3. Help Requests: Guidelines and Limits
Mutual aid is at the heart of HubCascad. However:
- Never take advantage of another member’s vulnerability.
- Abusive, misleading, or repetitive requests will be moderated.
- No intimate or inappropriate service is allowed, even under the guise of help.
4. Protection of Vulnerable Populations
HubCascad protects:
- Minors: any suspicious attempt at contact will be reported to the authorities.
- Vulnerable individuals: any exploitation, manipulation, or harassment is strictly forbidden.
👮 Any serious violation may result in immediate account deletion and possible reporting to competent authorities.
5. Community Commitments
By using HubCascad, each member agrees to:
- Respect human life and dignity,
- Act in a spirit of solidarity and non-violence,
- Report any abuse or misconduct observed on the platform.
6. Enforcement and Moderation
HubCascad reserves the right to:
- Suspend or ban any account without notice in case of violation of this charter,
- Cooperate with law enforcement in case of dangerous behavior,
- Display reminders of this charter in case of questionable posts or reports.
5. Community Guidelines
For a responsible, human, and supportive use of the platform
1. Community Spirit First
HubCascad is not just another social network.
It is a platform for mutual aid, local trust, and meaningful sharing.
Each user agrees to act with positivity, respect, and in a constructive spirit.
2. What is allowed on HubCascad ✅
- Post a sincere, clear, and respectful request for help
- Offer services (cleaning, repairs, tutoring, etc.)
- Sell or donate an item locally
- Share useful neighborhood information (alerts, events, tips, etc.)
- Create kind and human connections
3. What is prohibited on HubCascad ❌
- Post aggressive, violent, hateful, or discriminatory content
- Share sexual, shocking, or misleading images
- Impersonate someone else (identity theft)
- Post inappropriate or intimate service offers or requests
- Use the app to sell illegally or commit fraud
- Collect or resell other users’ data
- Spam with unsolicited ads
4. Specific Rules by Type of Post
Type of Post — Specific Rules Request for Help: Be clear, precise, respectful — never force anyone. Service Offer: Describe your service honestly. No scams allowed. Item Sale/Donation: A real photo is required. Do not lie about the condition. Community Message: Use this to neutrally alert or inform your neighborhood.
5. Truthfulness and Transparency Rules
HubCascad relies on trust between neighbors and citizens.
You must always be:
- Transparent about who you are
- Honest about your intentions
- Real in your content (no stolen images or false promises)
6. Reporting & Moderation
Each post or user can be reported using the dedicated button.
HubCascad moderators can delete content or suspend an account without prior notice if rules are violated.
7. Consequences of Non-Compliance
Depending on the severity:
- Temporary warning
- Post deletion
- Temporary account block
- Permanent ban
- Reporting to authorities if necessary
8. Evolution of the Guidelines
This charter may evolve based on the community’s needs.
Users will be informed via the app of any updates.